Are there specific recommendations for the use of a AKBLL lighter?

 

Yes.Please follow the tips to use lighter.

1. Don’t use a fast charger to charge the lighter. These fast chargers have built-in chips to control power, which may be vulnerable to hacking attacks that can cause power surges in the charger, which may damage normal electric devices.

2. Don't forget to close the slide out tip after use. 

3. Try charging the lighter by plugging it into the USB port of a computer.

4. Long-term inactivity will affect battery life.The battery needs to be charged at least once a month to activate the vitality.

5. The tips are made of heat-resistant ceramic (the ceramic does not burn). The lighter may not work properly when there is built up carbon and wax on these tips.  Please clean the tips regularly after use.  

My product isn’t working- Can I have it repaired? Is my product covered by a warranty?

 

In many cases when a product doesn’t perform as you would expect, the problem can be resolved at home without any need to return it.Just contact us at service us and include your name, order number and the item(s) you want to cancel. Our staff will then reply within 1-2 business days. 

How long is the warranty on my product?

 

AKBLL warranty period is one year from the date you bought the product.

How many times can a AKBLL lighter be lit?

 

A AKBLL lighter can be used up to 600 times.

Where do you ship to?

 

Currently we only deliver orders within U.S, Europe.however we are in the process of extending our delivery service to include international postage. Keep checking back on our website for future developments.

How long will my order take?

 

Standard delivery is usually 2-5 business days.  Peak season, sale periods and exceptional circumstances beyond our control such as bad weather or courier delays may cause deliveries to take a little longer.  We seek your kind understanding on this matter.